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Tag: Customer Experience (CX)
Industry Moves
VA OSIC Taps Veterans Experience Chief to drive improved...
Melanie O’Conor, an experienced Government leader skilled in Customer Experience, Human Centered Design,...
Solicitations
VA RFI: Denver-T4 Customer Desktop Support for OCC
Solicitation Number: 36C10B20Q0041
The mission of the Department of Veterans Affairs (VA), Office of...
News
VA: Partnership for Public Service credits VA for customer...
“The nonprofit, nonpartisan Partnership for Public Service, in collaboration with Accenture Federal Services,...
News
Government Matters Video: Barbara Morton, VA Deputy Chief Customer...
"As one of the largest agencies focused on people, the Department of Veterans...
Awards
CMS looks to Pegasystems for Medicare/Marketplace Customer Service Desktop Application...
Re: Solicitation Number: 192138
Re: Contract Number NNG115SD21B
Awardee Name: FEDSTORE CORPORATION
Contract Duration: 12 months
Total...