Tag: Customer Experience (CX)
News
Interview: VA driving the customer to center of IT...
"The Small Business Administration and the Department of Veterans Affairs are asking their...
News
Podcast: VA’s Executive Director, Office of Rural Health discusses...
"Not everyone lives in a city. Those in rural areas often have to...
News
VA: VA Modernization and transformation efforts focus on customer...
“… At the heart of this Modernization journey are the Veterans. Together, VA...
News
Halfaker Raising the Bar for Customer Satisfaction at VA
"Customer Experience (CX) and its components are hot topics in IT and business...
News
Press Release: ISeeYouCare, Inc. Announces Strategic Alliance Partnership with...
"ISeeYouCare has entered into a Strategic Alliance Agreement with Unissant, Inc. for the...
News
USDS Experts from VA, HHS say Design With, Not...
"The government needs to provide products and digital services that allow users to...
News
VA: Veteran improvements were the focus for Modernization Fair
"Veteran improvements were the focus of a modernization fair held Jan. 29 at...
News
Nextgov: The VA’s First Chief Innovation Officer Aims to...
"The Veterans Affairs Department’s Innovation Center has been around for a little longer...
News
FCW: Delivering the authentication experience that veterans deserve
"According to a 2019 Gallup poll, the Department of Veterans Affairs ranked as...
News
HealthLeaders Media: CMS to Combine, Standardize Compare Tools
"The Medicare website will combine its eight separate Compare tools under one combined,...