Thursday, April 18, 2024

How Data Insights Empower Government Healthcare Agencies to Deliver Improved Citizen Services

Today we speak with Erick Peters, Chief Technology Officer, and Jackie Ackerman, Vice President, Data and Analytics, of Cognosante on how healthcare agencies and departments can make smarter decisions and deliver improved citizen services through data sharing that’s powered by automation, AI, and data & analytics insights.

We deep dive into:

  • How cloud, data, AI can remove boundaries between public health agencies and departments — AND other agencies dependent on them
  • How we lead with privacy and security, interoperability
  • How governance ensures data is reliable and accurate


Erick Peters, Chief Technology Officer, Cognosante
Erick Peters is a technology-focused leader with over 25 years of experience in enterprise solution development, solution architecture, and information technology security. Erick leads technology teams to solve customers’ most difficult challenges, leveraging strategy, innovation, partnerships, and emerging trends.

His leadership ensures Cognosante’s technology evolution results in innovative solution development across the organization’s service portfolio, which includes Healthcare Interoperability, Cloud, Cybersecurity, DevSecOps, Data Science, and Enterprise Architecture. The solutions the company develops help Federal and state organizations meet their missions to deliver critical customer programs built on a purposeful, tailored, and evolving foundation of proven and emerging technologies.

A Navy Veteran and a graduate of Nuclear Power School, Erick earned a Bachelor of Nuclear Engineering Technology and a Master of Business Administration in Management Information Systems from the Robert H. Smith School of Business at the University of Maryland, College Park.

Jackie Ackerman, Vice President, Data and Analytics, Cognosante
Jackie Ackerman leads the Data and Analytics team at Cognosante, leveraging over 25 years of experience in military intelligence and civilian IT. With expertise in building and implementing modern cloud data solutions, she and her team transform data and drive interoperability for Federal and state government organizations. Her knowledge of data and analytics best practices, modern technologies, and proven intelligence techniques informs Cognosante’s innovative approach to delivering data as a product that solves complex problems.

The Data team’s culture and approach to innovation led them to win the Snowflake Challenge by leveraging third-party healthcare data to predict virus spread and guide pre-emptive vaccine distribution. Her team also participated in the U.S. Department of Veterans Affairs (VA) Mission Daybreak Challenge with an analytics solution that identified at-risk Veterans prior to crisis and provides recommendations on best intervention timing and methods.

Passion. Purpose. Innovation. At Cognosante, we believe we can create a safer, healthier, more equitable nation for all. With an innovative mindset and unwavering dedication, we help healthcare, civilian and defense agencies deliver exceptional public services and programs. Our industry-leading technology and customer experience (CX) solutions bridge intentions and outcomes, solving critical challenges and creating meaningful change. Whether we are modernizing systems, enabling greater access to public benefits, or delivering mission-critical programs, we innovate with purpose, touching the lives of millions of people. For more information, visit


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