Thursday, March 30, 2023

Identifying and Addressing Healthcare Deficits

The amount of available Healthcare data is increasing exponentially. When managed correctly, this data is not only valuable for individual patient care, but can be utilized to address large scale health trends or care deficits.

Today we speak with Karen Chan from National Government Services on how bridging gaps in care is possible with the right technology, data, and strategic approach. Healthcare Agencies, such as the HRSA and CMS, are now leveraging data analytics to identify and minimize gaps in care. National Government Services leads an initiative to combine available Federal data and emerging technologies to determine and address care deficits.

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About Karen Chan, Staff Vice President, National Government Services

Identifying and Addressing Healthcare Deficits

Ms. Chan is responsible for National Government Services’ business and financial solution contracts. With over 20 years of healthcare industry experience, Ms. Chan is leading a diverse team of program management, solutions, and communications personnel to expand National Government Services’ Business Process Solutions footprint in both current and emerging markets. Under her leadership in 2021, National Government Services was awarded the Health Resources & Services Administration (HRSA) Health Center COVID-19 Vaccine Program Management Office contract, positioning National Government Services as one of a few organizations selected to support the Health Equity mission of the Biden-Harris Administration’s National Strategy for the COVID-19 Response and Pandemic Preparedness. A longtime advocate for the underserved, Ms. Chan leads an initiative within National Government Services to combine available federal data and emerging technologies to identify and address care deficits in the Northeast. 

About National Government Services

NGS LogoFor more than 50 years, National Government Services has been empowering federal healthcare agencies to improve lives and communities. Its core business areas include digital health, providing federal IT solutions and services for healthcare, and business process solutions. This includes its role as a Medicare contractor for the Centers for Medicare & Medicaid Services. Part of the Elevance Health family of businesses, National Government Services is headquartered in Indianapolis, IN, and employs more than 1,500 associates across the country.


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