Thursday, April 25, 2024

The Acquisition that Helped the Department of Veterans Affairs Modernize Its Claims Appeals System

“…case studies move beyond fundamentals and provide first-hand experiences, struggles, and accomplishments of fellow acquisition professionals.”

This case study provides the following information:

  • How a coding exercise was used to select a vendor
  • How a digital service team met the need for additional development support services = Lessons learned from conducting this type of acquisition
  • Documents used in the solicitation
  • Level of Acquisition: Expert
  • The acquisition team conducting this was trained in digital service acquisition techniques and the agency’s technical evaluation and- implementation team is comprised of digital service experts.

Source: The Acquisition that Helped the Department of Veterans Affairs Modernize Its Claims Appeals System – By Clair Koroma and Brent Maravilla, TechFAR Hub. Read the full report here.

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FORUM Editorhttps://insights.govforum.io
Content Analyst for FORUM and Author on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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