Tag: Customer Experience (CX)

"The Department of Veterans Affairs (VA) Office of Information and Technology is working...

"Federal agencies have focused on enhancing data-driven decision making, the federal workforce and...

Building on perspective gained developing a cloud infrastructure for VA to support API consolidation, eliminating duplicative websites, this SDVOSB recently beat out one other bidder to be awarded a 1 ½-year task with the Department of Veterans Affairs to improve the overall experience and quality of communications with Veterans using modern digital technology.

"VA’s SimLEARN is using 5G high band in a controlled, low-risk simulation environment...

"The Department of Veterans Affairs is processing its backlog of disability claims faster...

“Digital modernization goals across various federal agencies for 2022 hinge on leadership understanding...

“Google Cloud today announced that the U.S. Department of Veterans Affairs (VA) is...

"The Department of Veterans Affairs has embarked on a yearslong program to modernize...

“The Centers for Medicare & Medicaid Services, which oversees the health insurance marketplace,...

“The White House’s new executive order that aims to improve the ease and...