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Tag: Customer Experience (CX)
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Interview: VA driving the customer to center of IT...
"The Small Business Administration and the Department of Veterans Affairs are asking their...
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Podcast: VA’s Executive Director, Office of Rural Health discusses...
"Not everyone lives in a city. Those in rural areas often have to...
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VA: VA Modernization and transformation efforts focus on customer...
“… At the heart of this Modernization journey are the Veterans. Together, VA...
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Halfaker Raising the Bar for Customer Satisfaction at VA
"Customer Experience (CX) and its components are hot topics in IT and business...
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Press Release: ISeeYouCare, Inc. Announces Strategic Alliance Partnership with...
"ISeeYouCare has entered into a Strategic Alliance Agreement with Unissant, Inc. for the...
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USDS Experts from VA, HHS say Design With, Not...
"The government needs to provide products and digital services that allow users to...
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VA: Veteran improvements were the focus for Modernization Fair
"Veteran improvements were the focus of a modernization fair held Jan. 29 at...
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Nextgov: The VA’s First Chief Innovation Officer Aims to...
"The Veterans Affairs Department’s Innovation Center has been around for a little longer...
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FCW: Delivering the authentication experience that veterans deserve
"According to a 2019 Gallup poll, the Department of Veterans Affairs ranked as...
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HealthLeaders Media: CMS to Combine, Standardize Compare Tools
"The Medicare website will combine its eight separate Compare tools under one combined,...