This position, Executive Director of IT Operations, is responsible for planning, directing and administering comprehensive IT infrastructure and information management programs for the Department of Health and Human Services (HHS). The position is located in the Office of the Chief Information Officer (OCIO), Office of the Assistant Secretary for Administration, within the Office of the Secretary of HHS.
Duties
- The incumbent is responsible for managing and overseeing a Department wide infrastructure program and the Tier I delivery of enterprise application systems which coordinate cross functional service and ensure consistency of service across the Department. The incumbent formulates the vision and strategy, short and long range program policies and budget plans for IT services based on response to input from customers. Aligns the plans with the service level agreements, and manages the monitoring and assessment of performance against plans.
- Develops and implements an infrastructure system in accordance with the HHS Enterprise Architecture and assures programs and operations are delivered on time and on budget and meet all Service Level Agreements (SLAs) required by the programs served by the infrastructure and enterprise applications.
- Provides executive leadership and oversight to ensure all IT investments are effective and efficient in accordance with Federal and Department guidance to execute sound capital planning and investment strategies.
- Enters into and manages contracts and provides leadership on the deployment of SLAs to provide for multi-agency acquisitions of information technology. Prepares an annual budget report on information technology for inclusion in the Department’s budget submission to OMB & Congress.
- Provides leadership, coordination and customer training to create systems and infrastructure policies, procedures, techniques and tools for major solutions development. Identifies new IT technology or systems for potential use by the components.
- Ensures that adequate security procedures are followed for appropriate handing of information and for all automated information systems. Also, promotes and facilitates learning opportunities to ensure that all HHS employees and contractors are adequately trained. Manages the security certification and accreditation of all infrastructure and application systems.
- Represents the Department on a variety of information management and IT issues with OMB, General Services Administration, Congressional Committees, Inspector General, General Accounting Office, trade associations and private industry, as well as Executives within the Office of the Secretary and OPDIVs.
