Monday, October 7, 2024

VA inks deal for Avaya IVR support services

Department of Veterans Affairs (VA) has inked a one-year, $800k deal for Avaya Interactive Voice Response (IVR) support services. SDVOSB Alvarez beat out one other bidder to win the task, which was awarded as a SDVOSB set-aside action using the NASA SEWP V contract vehicle.

Awardee Name: ALVAREZ LLC
ontract Duration: 12 months
Total Contract Value: $776,422.20
Funding Agency: DEPARTMENT OF VETERANS AFFAIRS
Number of Bidders: 2
Award ID: 36C10A22F0140
Referenced IDV ID: NNG15SD19B

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Jackie Gilbert
Jackie Gilbert
Jackie Gilbert is a Content Analyst for FedHealthIT and Author of 'Anything but COVID-19' on the Daily Take Newsletter for G2Xchange Health and FedCiv.

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