The Department of Veterans Affairs (VA) Office of Information and Technology (OIT) has made many strides toward its new vision for digital transformation, but VA CIO Kurt DelBene said today that the agency still has “work to do” to set a proper modernization pace, and could benefit from more modernization funding.
The VA’s new Vision 2022 video series outlines OIT’s approach to setting VA up as a modern IT shop in the Federal government with a focus on four main priorities: vision-driven execution, operational excellence, delightful end-user experience, and people excellence…
“I think the right thing to do is to get into a pace where we’re constantly upgrading systems a piece at a time versus some of these big bang modernizations that people hang their hats on, because those are the ones that have the higher propensity to fail,” DelBene said.
“You’re just counting all your eggs in one basket versus saying, we’re going to take the most crufty part of that system, we’re going to upgrade it this year, and then we’re going to do that year after year after year. So, we want to get into that pattern,” he continued. “And that’s the piece I think we still have some work to do.” … Read the full article here.
