“The Department of Veterans Affairs will not continue deployment activities for its new electronic health record at a second site until it’s completed a strategic review of the program and shared the results with Congress, agency officials told lawmakers Wednesday.
VA is supposed to deploy the EHR, which is based Cerner’s Millennium suite, to a second site in Columbus, Ohio.
But VA employees who are using the EHR at the agency’s first go-live site in Spokane, Washington, have expressed concerns with the platform. The EHR, in some cases, has made their jobs more difficult, and members of Congress and VA are concerned about lingering productivity and usability issues.
VA launched a strategic review of the EHR modernization program last month based on feedback from Spokane employees and Congress…”
“VA on Wednesday reaffirmed its commitment to the Cerner Millennium solution. It promised it would provide more updates to Congress about the program’s progress as the strategic review continues.
‘The strategic review covers a full range of program areas, including productivity and clinical workflow optimization, a human-centered design effort to understand what veterans want to see from VA’s patient portal and a sandbox environment that will allow employees at future implementation sites to conduct interdisciplinary, team-based rehearsals of these workflows in the new EHR solution,’ she said…” Read the full article here.
Source: VA vows to pause EHR rollout at future sites until strategic review is complete – By Nicole Ogrysko, April 14, 2021. Federal News Network.
