Monday, December 23, 2024

Tag: Customer Experience (CX)

Biden executive order seeks ‘seamless’ customer experience across federal...

“President Joe Biden signed an executive order Monday focused on improving customer experience...

White House elevates CX with executive order to impact...

“President Biden signed an executive order today aimed at improving the federal government’s...

VA RFP: Patient Experience Survey consulting services

Notice ID: 36C26222R0041 "The overall project purpose is to develop and acquire a health...

DigitalVA: Local VA Facility Information Now Just a Click...

"To better meet the needs of Veterans, their families and caregivers, the U.S....

MHS: DHA Usability Lab Refines Beneficiaries Digital Experience

"The Web and Mobile Technology (WMT) Program Management Office's Defense Health Agency Usability...

VA, CDC update Contact Centers to give citizens a...

“CDC had 23 programs running 40 separate contact centers answering questions taken from...

CMS RFP: Consumer Research and Communications IDIQ

Updated November 8, 2021 Notice ID: 75FCMC22R0003 Related Notice: 220334 The purpose of this Indefinite Delivery,...

VA awards task for Veteran-facing services – check-in experience

SDVOSB Agile Six Applications beat out 3 other bidders to win a one-year,...

Plugging in the User Needs for Improved Experiences at...

“As federal IT officials look to design the digital experience with and for...

VA awards Veteran Facing Services Digital Health Modernization task

SDVOSB Magnum Opus (MO) beat out three other bidders to win a 1-year,...

FedHealthIT Xtra – Find Out More!

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