Saturday, November 23, 2024

Tag: Customer Experience (CX)

MeriTalk: VA Launching Digital Divide Consult to Help Veterans...

"The Department of Veterans Affairs (VA) is implementing a national digital divide consult...

VA: Eight VA facilities recognized for patient experience achievements

“Several VA health care facilities recently received VA Patient Experience Awards for patient...

MHS: MHS GENESIS: From IOC to Wave TRAVIS, Capt....

"Navy Capt. (Dr.) Christopher Tepera says he's a big cheerleader for MHS GENESIS,...

VA OIT taps transformation leader to drive Veterans’ Experience...

This accomplished IT leader with over two decades of experience in progressive leadership roles in project management, configuration management and software engineering, to include recent experience as head of an organization leading VA OIT through multiple transformation activities, takes on a new challenge leading this application development organization responsible for Veteran-facing products, such as va.gov, mobile applications, enrollment services and customer profile management.The post VA OIT taps transformation leader to drive Veterans’ Experience Services Portfolio appeared first on G2Xchange Health.

VA: OIT’s Sophisticated Monitoring Solutions Improve Veteran and VA...

“The Department of Veterans Affairs (VA) enhanced several IT systems to stay ahead...

Press Release: Medallia and Ipsos Give Healthcare Providers HCAHPS...

"Medallia, Inc. (NYSE: MDLA), the global leader in experience management, today announced Medallia...

Nava and Oddball awarded $15.8M contract to improve MyMedicare.gov

“Nava Public Benefit Corporation is part of the team that’s been awarded a...

Stars and Stripes: VA’s post-pandemic plan: Expand health care...

"Veterans Affairs Secretary Robert Wilkie said the agency’s telehealth services at Walmarts will...

VA: VA rolls out simplified travel reimbursement system for...

“The U.S. Department of Veterans Affairs (VA) is rolling out a new system...

GovernmentCIO: How the VA’s Approach to Human-Centered Design Improved...

"The Department of Veterans Affairs saw a 25% increase in trust with the...

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