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Tag: Customer Experience (CX)
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GovernmentCIO: How Hackathons are Helping VA Innovate Patient Care
"The Department of Veterans Affairs is using hackathons to better tie technical developments...
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Opinion: Improving Veterans’ Digital Experience Across Presidential Administrations
“… While many government projects would have spent years developing a large, grand...
Awards
HHS awards Grants QSMO Seamless User Experience and Risk...
8(a) small business United Solutions has been awarded a 3-year $4M task with...
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Press Release: VA rolls out new patient-appointment tool as...
"The U.S. Department of Veterans Affairs (VA) launched a new appointment scheduling tool...
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VA: VA decreases mail processing time for claims intake
“The U.S. Department of Veterans Affairs (VA) today announced the Veterans Benefits Administration...
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Skilled Nursing News: OIG Calls on CMS to Crack...
“The Centers for Medicare & Medicaid Services (CMS) should be doing more to...
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GovernmentCIO: Army Medical Command Sees 70% Boost in Virtual...
"U.S. Army Medical Command has seen a 70 percent increase in virtual health...
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GovLoop: HHS Improves Grants Management for CARES Act Funding
"In 2017, the Health and Human Services Department (HHS) launched an initiative to...
Awards
Press Release: Accenture Federal Services Wins $328 Million Contract...
"Accenture Federal Services (AFS), a subsidiary of Accenture (NYSE: ACN), has been awarded...
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mHealth Intelligence: New HHS Report Makes the Case for...
"Federal efforts to expand Medicare’s telehealth coverage during the early days of the...