In today’s episode of Keeping IT Brief, we have a fascinating discussion lined up with ICF’s Vice President of Digital Transformation, Tahera Zamanzada. She’ll be diving into the crucial topic of empathy-first design and its pivotal role in human-centered product development and management.
Tahera will reveal why putting empathy at the forefront of design is key to successful digital modernization, particularly for mission-driven and IT leaders in the government sector. She’ll break down the concept of human-centered design, explaining how it differs from traditional approaches and why it can lead to more effective, user-friendly products and services.
We’ll explore real-world examples of how this approach has made a difference in government projects, leading to solutions that truly meet the needs of users and stakeholders. Tahera will also discuss the challenges and opportunities that come with implementing human-centered design in a government context, offering valuable insights and practical advice for those looking to embrace this methodology.
So, if you’re interested in learning how empathy can transform the way we design and implement technology, don’t miss this episode. Join us for a deep dive into the world of human-centered design and discover how it can lead to greater success in digital transformation. Tune in, and let’s keep IT brief and keep it exciting!
Tahera Zamanzada, Vice President of Digital Transformation at ICF
Tahera has 15 years of experience in helping organizations and federal agencies keep up with a rapidly evolving digital landscape and improve the digital customer experience through the adoption of cloud platforms. As a thought leader and digital advisor, Tahera consults on the challenges surrounding digital transformation, cloud adoption, and technology modernization. She has a passion for multi-cloud strategies, human-centered design, and data transformation.
ICF
ICF is a global advisory and digital services provider with approximately 8,000 full- and part-time employees. Not a typical consultancy, ICF business analysts and policy specialists work hand-in-hand with digital strategists, data scientists and creatives. ICF combines unmatched industry expertise with technology to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future.
