VA RFQ: MediaLab Document Control System

Notice ID: 36C25623Q1542

Description

The Pathology and Laboratory Medicine Service Line (PLMS) at the Michael E DeBakey VA Medical Center (MEDVAMC) is procuring a Cloud-Based Laboratory network software platform and the associated laboratories located within the MEDVAMC’s Community Based Outpatient Clinics (CBOCs) requires a document control system to warehouse, catalog, manage, as well as provide employee access to standard operating procedures and related documents. This procurement will be a base year (1 – 12-month period) with four (12-month option periods). The vendor shall provide all labor, personnel, equipment, tools, materials, supervision, and other items necessary to provide installation and training within 30 days of award.

REQUIREMENTS:

The vendor shall install to manufacturer’s specifications maintaining Federal, and local safety standards. The installation must be completed within 90 days after contract is awarded. All work shall be completed between 7:30a.m. and 4 p.m. Monday – Friday. All federal holidays, excluded. Federal holidays are available at the Federal Holiday OPM Site. If there is an operational conflict with installation, night or weekend installation can be an option.  Government will provide a 72 hours’ notice of change of installation hours. Vendor shall provide an implementation plan, with timelines, and coordinate the initial conversion of all documents into the system. The vendor shall provide initial training via WebEx or any form of online training and continued support for all system users at different levels.

1. General
2. Internet/Cloud-based laboratory network document control system with single sign-on connection.
3. Unlimited access for any computer 24/7/365; production environment 15 minutes to 2 hours maximum time to acknowledge for Priority 1 severity, and for mean time to resolve.
4. 99% Annual operational uptime and complete data retrieval capability, and backup solution in case of catastrophic failure. Provide system server backup and contingency to ensure access to documents during planned or unplanned downtime.
5. Simple and intuitive, menu-driven, customizable portal or user interface.
6. Multiple roles or group-based permission levels that enable different levels of user access.
7. The system should enable easy addition and removal of user and level of access.
   1. Total traceability – tracks who performed what steps of task or approval…

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