Notice ID: 36C10B23Q0439
Description
The Veterans Health Administration (VHA) care system is comprised of 170 medical centers and 1,063 outpatient sites of care (Community Based Outpatient Clinics) serving Veterans in all 50 states, the District of Columbia, three territories, Puerto Rico, and the Philippines. About 41% of all Veterans receive some care in the VHA. Of the Veterans served in VHA, about 77% have served during a wartime era. Notably, about 30% of Veterans Affairs (VA) employees are Veterans.
Software Solution – The Contractor shall provide a commercial solution (to include implementation and deployment support) that provides Automated Discharge Planning capabilities to VA. This solution shall include:
- Ability to refer patients to a minimum of 5 facilities at one time using a single referral packet.
- Ability to interoperate with VA Electronic Health Record (EHR)
- Refer patients to assisted living facilities, group homes, Long Term Acute Care (LTAC), home health, intermediate care centers, hospice agencies, transitional care, gero-psychiatric units, dialysis units, community hospitals and skilled nursing facilities, durable medical equipment (DME), skilled home health, non-skilled home care and transportation services.
- Ability to choose payment options when sending referrals (i.e. VA Contract, Medicare, Medicaid, and private insurance).
- Shall be functional with mobile phones, laptops, tablets and desktop electronic devices.
- Ability to display placement options including referral facility photos, maps, clinical services offered, available payment/insurance accepted, and quality rating to maximize informed patient decisions.
- Compliant with all VA privacy rules in accordance with PWS Section 2.0.
- Reporting functionality to include a minimum of Quarterly benchmarking demonstrating medical center impact. The Contractor shall provide a quarterly benchmarking report demonstrating medical center impact that includes the number of users and the quality results from user feedback to the medical centers. Ability to report of placements (e.g. min/max/average time for referrals)/referrals geographically (e.g. identification successful placement at a care facility/VISN/National level). Reports shall be able to detail local or Enterprise level activity.
- Ability to provide active communication (via chat or messaging) between VA and referral facilities.
- Ability to search geographically or within VISN.
- Ability to verify of successful placement.
