Summary
The Health System Specialist, VISN 8 Business Development Officer (BDO), provides expert knowledge of VHA policies in all matters involving these essential programs and is responsible for planning, developing and executing actions to ensure business operations and systems that are patient centric, standardized and coordinated across all VISN 8 Healthcare Systems, Medical Centers, community outpatient clinics and community healthcare affiliates.
Duties
Major duties include, but are not limited to the following:
- Leads business operations related to administration of health benefits and patient administration activities
- Identifies requirements for funding, staffing, space, privacy and technology o support business programs and delivery of services to veterans across geographical areas in VISN 8.
- Leads standardization and improvement efforts of business processes that support desired outcomes, productivity, efficiency, and access for VISN.
- Serves as a subject matter expert in the administration of healthcare benefits and regularly collaborates and communicates with an array of internal and external stakeholders, including Veterans and their family and caregivers, admin and clinical employees across services, VSO leaders, community organizations, local governments, along many other external stakeholders.
- Communicates with academic affiliates, community providers, and third party payers, the incumbent conjointly works with Network clinical leadership in building a Care Coordination Network Model complementing VA providers with preferred community providers, selected for meeting quality and customer service standards and having values aligned with VHA to include a point of service option where Veterans elect other providers…
