Wednesday, April 24, 2024

Using ITIL 4 to Grow Federal Health Organizations

In an increasingly fast-paced and complex digital world, organizations are embracing ITIL 4 as the reference framework to accomplish change as technology advancements give rise to new products and services with ever increasing customer demands and expectations. 

The ITIL 4 framework enables digital modernization in an incremental and proven manner at speed with concepts like high velocity IT. Leidos is investing in internal research & development projects including ITIL 4 to enable transformation faster, more efficiently to improve efficiency and increase cost savings as organizations deliver services to their end users. 

 

Andy Turner, Lead Service Architect 

With 30 years of military and industry experience, Andy has a proven track record of managing teams, designing and delivering service capabilities to meet the customer’s needs. He is a qualified in ITIL V4 Strategic Leader and Managing Professional, experienced with SIAM model/framework delivery and integration, design governance, transition and early life support for a range of Government customers. In his various roles, he has able to strategize and define reusable service management operating models which align with both business needs and technical solutions. Andy has served Leidos as Service Architect for corporate, Scottish Government, and UK Defence bids, and also the HOB Delivery Program. Previously, he provided Service Delivery and Architecture support to UK Defence, UK Government Departments, UK Police forces, and commercial organizations. From 2017-2020, Andy was the Chairperson for the ITSMF SIAM Special Interest Group, collaborating across industry to establish SIAM best practice documentation. 

 

Jason Beasley, Senior IT Managed Services Solution Architect/Corporate ITIL 4 Technical Evangelist 

Jason has more than 22 years of industry IT experience, including Federal and Commercial markets with a focus on strategic planning, business development, leadership, team building, and value driven design. His eclectic blend of vision, adaptability, self-motivation, ethics, team focus, technical expertise, and passion for excellence have been recognized by many well-known global organizations including Lockheed Martin, U.S. Army Corps of Engineers, Office of The Surgeon General, and Dell. Jason has supported global organizations in roles including Principal Consultant for Data Center and Cloud Transformation, Customer Solution Executive, Data Protection SME, Enterprise Solutions Architect, and Project Manager. In his current role at Leidos as Senior IT Managed Services Solution Architect within the Digital Modernization Accelerator, he supports/leads corporate strategic initiatives, IRADs, and supports bids/programs.

Leidos

Leidos is a Fortune 500® technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, civil, and health markets. The company’s 43,000 employees support vital missions for Government and commercial customers. Headquartered in Reston, Va., Leidos reported annual revenues of approximately $13.7 billion for the fiscal year ended December 31, 2021. For more information, visit http://www.Leidos.com.

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Heather Seftel-Kirk
Heather Seftel-Kirk
A writer for more than a decade, Heather helps hone the voice of FedHealthIT, helping to shape the information we share, working with collaborators and stakeholders to ensure they are delivering the message they intend and that it is the information our readers want to hear. A firm believer that every person has a story to tell and that every story is worth sharing, if told right, she also believes the written word carries power – to inform, to educate, and also to bring people together.

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