“As older Americans and caregivers search for resources amid the growing COVID-19 crisis, Livanta LLC has partnered with the 2-1-1 phone centers in its service areas to ensure that Medicare beneficiaries know where to turn for help to address concerns about their healthcare.”
“2-1-1 is an easy-to-remember, abbreviated telephone number to connect with live specialists for information and referral to essential local human services and public health organizations. In the midst of the COVID-19 pandemic, Livanta is working with 2-1-1 agencies to ensure that Medicare beneficiaries and caregivers are directed to the free LivantaCares Medicare Helpline when needed.”
“Medicare beneficiaries, or anyone caring for them, can call the regional LivantaCares Medicare Helpline number for immediate assistance from well-trained staff to resolve a healthcare quality concern or to appeal a notice of discharge or discontinuation of services from a hospital or other medical provider…”
“Livanta works on behalf of Medicare beneficiaries through a contract with the Centers for Medicare & Medicaid Services (CMS) as a Beneficiary and Family Centered Care Quality Improvement Organization (BFCC-QIO). Livanta serves 27 states and territories in CMS Regions 2, 3, 5, 7, and 9.” Read the full press release here.
Source: Livanta Partners With 2-1-1 Agencies to Support COVID-19 Response – April 16, 2020. GlobeNewswire via Markets Insider.
