Tuesday, November 26, 2024

A Lifetime of Experience: Claude Hines

Today we revisit the 2022 FedHealthIT 100 Lifetime Achievement Award winner speech from Claude Hines, the Chief Operating Officer...

Modernizing IT Infrastructure to Address Healthcare Challenges

The VA’s EHR rollout aimed to modernize the systems that give veterans access to essential healthcare services, but it...

Why Human-Centered Design is the Driver Behind a Solid CX Strategy

No matter what agency or industry, the CX approach leverages the true nature of HCD, allowing for the development...

Making Strides Against Veterans Suicide

The VA has embarked on its Mission Daybreak, a $20 million grand challenge to reduce Veteran suicides. A participant in...

Turning Post-Traumatic Stress into Post-Traumatic Growth

When Jaymes Poling returned home from his three tours in Afghanistan, he felt isolated and struggled to figure out...

Taking a Look Inside CMS’ batCAVE Initiative

With public health crises like COVID-19, the importance of modernizing IT infrastructure to adapt to healthcare challenges is paramount...

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