Notice ID: 36C26224Q0318
Description
This is a SOURCES SOUGHT ANNOUNCEMENT ONLY.
It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Responses to this sources-sought notice must be in writing. The purpose of this sources-sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential businesses interested and capable of providing the services described below. After review of the responses to this sources-sought, a solicitation announcement may be published. Responses to this sources-sought synopsis are NOT considered adequate responses for a solicitation announcement.
BACKGROUND:
Department of Veterans Affairs (VA) has an integrated, enterprise Point of Service (POS) software solution to support patient administration and processing. The POS solution is made up of hardware and software components geared towards enhancing the Veteran experience and their relationship with VHA, as well as improving workplace efficiency. Currently the system used is operating with VetLink hardware and VetLink proprietary software provided by VECNA Technologies, Inc., within the platform, which has a patient-facing User Interface (UI), a staff-facing UI, and a provider-facing UI. Many facilities/clinics possess kiosks which give Veterans, clinicians and administrative staff the ability to more efficiently manage information critical to the continued delivery of services. The VA is in the process of transitioning to a new system to provide similar functionality, however, some locations require continued support as they determine how best to support their patients and staff. Until all such determinations are complete, VISN 22 requires continued support of the existing infrastructure to include hardware, software and server support services.
