Duties
- Provide management, supervision, oversight, and direction to the subordinate staff of the Branch in providing Information Technology (IT) services and support throughout NCI.
- Oversee management of desktop and IT operations incident response, ensuring close collaboration with the Security team.
- Run and maintain IT operations through all or some of the following: IT service management, vendor management, shared IT services, data center, telecommunications and security.
- Provide technical guidance, leadership, supervision, and direction to the subordinate staff of the Branch through multiple supervisors and professional and support staff to achieve objectives.
- Develop and justify estimates for resource requirements for the Branch, including personnel, funding, equipment, support contractors, and office space.
- Develop the Branch’s annual budget plans and budget justifications, and subsequently manages approved budgets.
