Fast Facts
More than 6,700 veterans enrolled in a Veterans Affairs’ technology education program from May 2019-May 2022. About 66% of the enrollees completed training.
But VA doesn’t have a full picture of how well this pilot program is working or ways to improve it. For example, VA doesn’t know why some veterans (13%) dropped out of the program. And VA can’t assess how effective the program has been with helping veterans get jobs because it doesn’t collect the relevant data.
VA has found some ways to improve the program, but doesn’t have a way to ensure that changes are made before the pilot ends in 2 years. Our recommendations address these issues.
Recommendations
GAO is making six recommendations, including that VA develop an employment rate calculation consistent with standard approaches; determine data needed to fully inform employment outcomes; and develop clear, measurable objectives for VET TEC. VA neither agreed nor disagreed with the recommendation to develop a standardized employment rate calculation and generally agreed with the other recommendations…