Notice ID 36C24522R0102
Scope of Work
The Contractor shall provide project management support services and related technical services to the VHA Office of Patient Advocacy (OPA) to support the modernization of patient advocacy and complaint resolution operations in the Department of Veterans Affairs.
Areas of focus include support in the following task areas:
- TASK ONE: Program and Project Management
- TASK TWO: Change Management Support
- TASK THREE: Workforce Capability Development and Management
- TASK FOUR: Data Science and Analytics Support
- TASK FIVE: Management Consulting Services…
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