“The Strategic Account Executive is the lead SFI executive responsible for strengthening and advancing trusted relationships with the Department of Health & Human Services (HHS) and for growing SFI business within the Health & Human Services Departmental Offices (DO) and targeting U.S. Centers for Medicare & Medicaid Services (CMS), Centers for Disease Control and Prevention (CDC), U.S. Food & Drug Administration (FDA), National Institutes of Health (NIH), HHS DO and HRSA.”
Responsibilities:
- Oversee current operations and monitor service delivery on existing HHS accounts.
- Identify and monitor key U.S. Government Policy initiatives regarding the HHS and other Health & Human Services missions.
- Conduct customer assessments on contract/task performance and provide feedback to the line organizations.
- Support line management to resolve any conflicting internal or customer-based issues.
- Facilitate identification of the right SFI capabilities and resources for identified opportunities.
- Actively contribute to the development of new ideas and solutions to capture new business to increase SFI market share in the HHS and Health & Human Services account.
- Act as the primary point of coordination for any organization within SFI seeking entry into the account to develop business with the customer.
- Identify, qualify, and support capture and closure on Health business opportunities; facilitate mission needs identification; market the full range of corporate capabilities; and maximize external and internal collaboration.
- Develop and maintain customer intimacy with mid and senior level leaders across Health & Human Services with a focus on FDA, CMS, NIH and HRSA.
- Act as a subject matter expert in the HHS and Health & Human Services community with a demonstrated ability to discuss and explain differentiated capabilities in SFI programs, plans and positions on key areas related to HHS and Health & Human Services enterprise-managed information technology programs.
- Develop and strengthen a trusted relationship with the customer while serving as the primary SFI senior representative to the HHS and Health & Human Services customer.
- Ensure a coherent, integrated SFI message to the customer while promoting corporate capabilities and solutions to meet customer needs.
- Build and maintain a robust network of customer relationships at HHS.
Requirements:
- Bachelor’s degree in a related field. A technical degree is highly desired.
- 15+ years in a progressive leadership and project management/business development experience.
- Must possess extensive understanding of Government customers, doctrine, concepts, and requirements.
- Demonstrated ability to develop new ideas and quickly apply ideas to help direct solution development for specific problems to support quantitative top line growth numbers.
- Ability to track changing needs and match SFI’s capabilities to these needs.
- Proven ability to work in a complex, multi-faceted organization with a wide range of customer offerings. Ability to develop and sustain customer relationships at all requisite levels.
- Key personal attributes for success in this role include self-reliance, self-initiative, team building, excellent interpersonal skills, positive demeanor and disposition, and excellent analytical and problem-solving skill.
