The Department of Defense remains on schedule to deploy its MHS GENESIS electronic health record platform by the end of 2023, senior DOD officials told reporters Tuesday.
“We’re continuing our deployments. We’ll be complete with our deployments of 2023. We are in the same system as VA. So, as they continue, they always had planned a longer deployment schedule, given the number of sites that they have. So, no, that doesn’t impact our ability going forward from a DOD perspective,” Defense Healthcare Management Systems Program Executive Officer Holly Joers told reporters during a press briefing Tuesday…
Beyond telling reporters that the VA’s EHR delays will likely not have major impacts on the DOD’s deployment schedule, the officials also addressed concerns about the issues that resulted in the decision to extend its deadline. Specifically, they acknowledged how outages have plagued the overall implementation…
“With any IT system, we do have to look at disruptions to service — we take them very seriously. But in terms of outages from a healthcare perspective, we have processes and procedures to ensure that healthcare operations can continue in the event that there is any downtime. We will continue to look at the system to make sure that we are doing appropriate monitoring. Anytime we do see any, we have metrics in place to look at service performance. We identify any outages immediately if they exist, what are we doing for root cause there’s an incident management process so all those things exist and we rely on them heavily and we have for the last several years that we’ve been in operation,” Joers said…
