The Client Management Director is responsible for the development and operation of new client accounts with federal government entities.
Responsibilities:
- Develops strategies and executes plans to identify, target, and secure new clients to achieve goals in growth, profitability, retention, and strategic value.
- Networks and prospects for new clients.
- Sells the FGS value proposition to assigned groups.
- Provides consultative subject matter expert information on the suite of products offered by FGS.
- Leads client account implementation servicing to ensure their recognition of value and satisfaction with FGS services.
- Builds effective relationships with internal and external stakeholders.
- Understands the issues specific to the client and applies knowledge, insight and experience into strategic recommendations.
- Understands the business processes that the system supports.
- May develop product and sales support messaging and materials and provide input into the design of an account planning and renewal strategy.
Qualifications:
- Requires a BA/BS in health care related field and a minimum of 7 years of experience in account management, sales and/or operations in the health care industry; or any combination of education and experience which would provide an equivalent background. MBA preferred. Experience selling services and technology for leading healthcare or IT companies to federal customers required.
