Notice ID: 36C25621Q0519
Professional Services Overview
“Professional Services provided by Bio-Optronics include the delivery of an application installation package that will include the facility specific configuration settings, and assistance with the installation and configuration of the database and application software on VA equipment. As part of the configuration process, Bio-Optronics will provide database files and account requirements.”
“Bio-Optronics employees with VHA NMEA accounts will require Remote Desktop access with system administration privileges to the VA computer(s) hosting services that are components of the application. Bio-Optronics staff who will access the VA infrastructure will provide the appropriate security clearances and authorization as needed.”
“Typical facility and ESL staff requirements are:
- Primary contact, typically the project manager
- Clinical contact, the clinician that will assist with format and configuration guidance
- Training coordinator, typically the CAC or BCMA coordinator
- OI&T contacts, to coordinate technical project activities that may include Cache (HDRHX), VistA, network, VPN and Remote Desktop access, and database management.
- Printer deployment (Biopoint PI only)”
“Project Task Overview
- Site Survey
- Send software license to customer
- Schedule a project kick-off conference call
- Identify project contacts and escalation process
- Identify and schedule periodic project conference calls
- Identify printers to be used for wristband printing
- Identify on-site deployment and training schedule
- Design a draft wristband design for internal approval
- Order wristband media
- Policy review or modification
- System Access/Configuration
- Identify and gain access to project computers
- Create application service accounts for RPC use
- Create application service accounts for Cache HDRHX access
- Acquire clinic location IEN’s and MAS groupings
- SQL Server Install/Configuration
- Install/execute any SQL scripts, jobs, or stored procedures required for the application module installation
- VistA Configuration
- Provide clinic names and internal entry numbers
- Configure application menus to include the surgery RPC’s
- Pre-Deployment Verification
- Application to be installed on all appropriate PC’s
- Test application configuration on customers workstations
- Facility PM to test application and verify patient census
- Facility PM to test application printing and approve wristband design
- Facility PM to test barcode scanning (Glucometers, iSTAT, and BCMA)
- Facility PM to coordinate printer deployment prior to on-site training
