“As IT modernization has become essential for Federal agencies to meet their mission needs, agency leaders described digital modernization plans and shared some insight on how to modernize effectively and efficiently…”
“As for the Department of Veterans Affairs (VA), Acting CIO Dominic Cussatt said his agency has focused on five areas for its digital transformation: customer service to vets, IT modernization through updated software and infrastructure, strategic sourcing, investing in its IT workforce, and achieving seamless and secure interoperability.”
“’The digital transformation is very important to us because we are so sprawling and large, we need to get to as many veterans as we can,’ Cussatt said. ‘You really got to rely on IT in a digital transformation to reach as many of those as you can and have it as a force multiplier.’”
“Cussatt said VA has made progress in its digital modernization over the past couple of years, including upgrades to its bandwidth and telecommunications, which helped the agency tremendously during the COVID-19 pandemic…” Read the full article here.
Source: Agency Leaders Lay Out IT Modernization Plans – By Grace Dille, March 10, 2021. MeriTalk.
