“The COVID-19 pandemic forced government agencies to innovate much more rapidly with their IT systems, and now Federal leaders are planning how to continue that momentum beyond the pandemic.”
“During today’s Resiliency Colloquium event organized by MeriTalk, ACT-IAC, and the Partnership for Public Service, panelists on the Resiliency Efforts on Innovation breakout session all agreed that the urgency of the pandemic helped them to tackle new problems and use approaches they may not have been comfortable with before.”
“’It certainly was the catalyst for us to really accelerate a lot of our modernization efforts already,’ Jack Galvin, the associate deputy assistant secretary at the Department of Veteran Affairs (VA) said during the event. ‘Pre-COVID we had about 45,000 teleworkers at any given time, and that quickly ballooned to about 150,000. We had to scale very rapidly, so it really helped us accelerate our modernization and it’s really here to stay.’”
“Sanjay Gupta, chief technology officer at the Small Business Administration (SBA), said innovation for any organization ultimately comes down to three things: challenging the status quo; leadership and culture; and investing in technology modernization…” Read the full article here.
Source: Federal Leaders Share IT Innovation Tips to Carry Beyond Pandemic – By Grace Dille, February 9, 2021. MeriTalk.