Pearl Interactive Network, Inc. (Pearl) a HUBZone Certified, Woman Owned Small Business specializing in multichannel contact center services, is pleased to announce it was awarded a General Services Administration (GSA) Multiple Award Schedule (MAS) prime contract for the Special Item No. 561422 – Automated Contact Center Solutions (ACCS) and Special Item No. 54151S – Information Technology (IT) Professional Services. The GSA award provides Pearl with the opportunity to respond to future government contact center requirements and will be an important resource for Pearl’s continued growth. This latest award adds to a very successful year for Pearl with new contact center engagements with multiple government agencies including the Office of Personnel Management and the State of Vermont.
Pearl has a longstanding Social Mission of hiring people with barriers to employment such as skilled and talented veterans, disabled veterans, military spouses, persons with disabilities, and others experiencing barriers to employment. A large percentage of Pearl’s workforce are located in Historically Underutilized Business Zones (HUBZones) and other economically challenged areas. This award highlights Pearl’s important role in connecting an underserved workforce to employment through Federal and State government contracts. Read the full post here.
Source: Pearl Interactive Network Awarded GSA MAS Contract for Automated Contact Center Solutions (ACCS) – December 14, 2020. Jean Murphy via LinkedIn.
