Solicitation: 36C77620Q0150
The Office of Health Informatics (OHI) is integral to Veterans Health Administration (VHA) programs that provide patient-centered health care to Veterans, offering advanced and secure enterprise data systems, sophisticated analytic and measurement solutions, decision support, business intelligence and web communications. OHI facilitates evidence-based decisions for individual Veterans and their families, patient populations, clinicians, and those managing health care delivery systems.
The purpose of this contract is to upgrade and rebrand the OHI SharePoint Portal taking into account a broader SharePoint Online Solution conceptualization. The Contractor shall provide SharePoint design and development support to help improve its efficiency, performance, and user experience.
The Contractor shall support OHI in all aspects of designing, testing, and deploying new SharePoint Online-based knowledge, content, and teaming management solution ;managing and maintaining the OHI SharePoint Online based solution; and develop a strategy to stay informed of Microsoft O365 releases and updates and translate newly available or soon to be released features into OHI knowledge, content, and teaming capabilities.
The Contractor shall employ product management “best practices” in designing and developing groups, teams, sites, projects, and other SharePoint elements. This includes taking a workflow-centric approach to enhance and automate the major business processes at OHI.
The Contractor shall conduct client interviews to gather requirements for upgrading and the OHI SharePoint Online based solution. Interviews may be conducted in person, over the phone, or through virtual methods with screen sharing. Interview participants will be the end users of the SharePoint Online based solution who are the most to benefit from the project’s outcome.
The Contractor shall be responsible for managing assigned projects and executing established processes to identify and plan effective and timely activities across various engagements throughout the product development lifecycle.
The Contractor may be required to provide a range of services from an isolated activity (for example, planning and executing a standalone performance-based usability test) to a collection of services (for example, conducting a user needs assessment that leads to iterations of User Interface (UI) designs that then undergo usability testing.
