“The Department of Veterans Affairs has recently launched a new feature of its VEText application to maintain COVID-19 security and protect veterans from viral contact while using VA facilities.”
“A collaboration between the VA’s Office of Information and Technology and the Veterans Health Administration, the ‘I am Here’ feature allows veterans to text VA care centers from the parking lot to give notice of their arrival. Once the care team has been notified, the veteran will then receive confirmation their text has been received as well as further instruction when it is time for their appointment.”
“Connecting veterans directly with clinical staff allows them to stay within their cars or outside the facility before having to enter the building itself, lowering the risk of COVID-19 exposure and protecting their health during the ongoing pandemic. The updated VEText application also includes appointment reminders, pre-entry COVID-19 screening registration, as well as support for unscheduled appointments.”
“The agency launched the app at 30 VA centers and intends to expand its usage more broadly across the U.S. — part of a broader push toward increasing the accessibility and convenience of remote health capacities…” Read the full article here.
Source: Virtual Check-Ins Latest VA Service Improving COVID-19 Security – By Adam Patterson, August 4, 2020. GovernmentCIO.
