Updated July 29, 2020
Solicitation: 36C24120R0006
VISN 1 seeks to obtain RTLS maintenance and operation services and supplies at locations shown in the RFP PWS attached through a single-award, Indefinite Delivery, Indefinite Quantity (IDIQ) vehicle. The Contractor shall be able to provide the routine services and supplies, as well as be capable of updating RTLS application configurations that come about due to changes caused by minor construction projects (such as a floor or wing renovation) or major construction (such as a new building on campus).
The successful offeror shall be able to meet the required specifications of the RTLS infrastructure that provides the current VISN 1 standard. Offerors that seek to replace the existing standard with another will be found non-responsive. Additional, related work may be ordered off the resulting -contract without further competition at the discretion of the Contracting Officer (CO).
The Contractor shall provide RTLS Operation and Maintenance (O&M) services and supplies, inclusive of RTLS application client and server software, operating system maintenance, operational support services, supplies, and hardware in accordance with the terms detailed in the RFP PWS attached.
Posted July 21, 2020
Solicitation: 36C241-20-AP-1786
VISN 1 seeks to obtain RTLS maintenance and operation services and supplies at locations through a single-award, Indefinite Delivery, Indefinite Quantity (IDIQ) vehicle. The Contractor shall be able to provide the routine services and supplies, as well as be capable of updating RTLS application configurations that come about due to changes caused by minor construction projects (such as a floor or wing renovation) or major construction (such as a new building on campus).
The successful offeror shall be able to meet the required specifications of the RTLS infrastructure that provides the current VISN 1 standard. Offerors that seek to replace the existing standard with another will be found non-responsive. Additional, related work may be ordered off the resulting-contract without further competition at the discretion of the Contracting Officer (CO).
The items needed include the following functions:
- Preventive Maintenance: The post-operation, proactive modification of RTLS products to detect and correct latent operating defects or conditions before they become effective faults.
- Corrective Maintenance: The reactive maintenance performed to identify, isolate, and rectify RTLS operating faults.
- Adaptive Maintenance: The performance of modifications required to keep RTLS operations viable and products usable in a changing environment.
The Contractor shall provide O&M sustainment services for the RTLS production and pre-production environments. O&M sustainment services shall be provided for the software components identified below, including operating system patches/upgrades, RTLS software component patches/upgrades, network administration, software license installation, system configuration changes, and virtual machine reboots.
