“Federal IT has taken the ultimate stress test during the COVID-19 pandemic – and has withstood the strain. Fortified by ongoing modernization efforts, agency CIOs and their teams have ensured the delivery of vital government services during unprecedented crisis. As the new normal paves the road to recovery, MeriTalk is chronicling those success stories. Today, we go into the eye of the storm with the Department of Veterans Affairs (VA), the second-largest Federal agency and largest civil agency…”
“In an exclusive interview with MeriTalk, VA CIO Jim Gfrerer covers how the agency prepared for unprecedented demand and continues on the modernization fast track…”
“MeriTalk: As the CIO of a large agency with a unique mission to support veterans, please tell us a couple of your largest priorities and successes in this COVID-19 pandemic. What are you proudest of and what surprised you the most? …”
“MeriTalk: What are the biggest lessons you’ve learned since the pandemic began? …” Read the full article here.
Source: CIO Crossroads: Federal IT in the COVID Crisis – VA Edition, July 2, 2020. MeriTalk.