“The U.S. Department of Veterans Affairs (VA) announced today telehealth video appointments using VA Video Connect increased from approximately 10,000 to 120,000 appointments a week between February and May of 2020.”
“This increase of 1000% is attributed to VA providers and Veterans taking precautions against COVID-19…”
“VA Video Connect allows Veterans and their caregivers to meet virtually with their VA care teams on any computer, tablet, or mobile device with an internet connection. It is one of the largest and most successful digital health platforms in the nation and currently enables more than 25,000 virtual appointments, including mental health appointments each day.”
“VA is also taking strides to bridge the digital divide for Veterans who lack the technology or broadband internet connectivity required to participate in VA telehealth services. More than 26,000 cellular-enabled tablets are currently distributed to Veterans across the country. Major wireless carriers T-Mobile, Sprint, now part of T-Mobile, SafeLink by Tracfone and Verizon are allowing Veterans to access VA telehealth services without incurring data charges…” Read the full press release here.
Source: VA Video Connect visits increase 1000% during COVID-19 pandemic – June 12, 2020. VA.
