“The Department of Veteran Affairs is focused on buying ready-made solutions from the private sector to modernize its services and better reach younger veterans, top IT officials said Wednesday.”
“The VA’s “buy first” approach is driven by a generation of veterans who expect the department to deliver benefits similar to companies they encounter in the private sector, Surafeal Asgedom, the VA’s chief modernizing officer, said at the IT Modernization Summit presented by FedScoop.”
“The VA aspires to acquire a variety of COTS products, including customer management systems, high-powered computing technology and…” Read the full article here.
Source: VA prioritizes commercial products to modernize services – By Jackson Barnett, March 12, 2020. FedScoop.