VA Office of Inspector Generation Office of Audits and Evaluations has released its report: Veterans Benefits Administration – Review of the Timelines of the Appeals Process.
“The OIG conducted this review to determine whether opportunities continued to exist for VBA staff to improve the timeliness of appeals processing. This review focused on appeals in seven phases where VBA was required to take action after receipt of a (1) notice of disagreement (NOD), (2) substantive appeal, or (3) decision from the Board of Veterans’ Appeals (Board).”
“What the OIG Found…” Read the full report here.