“Health IT giant Cerner announced Monday at HIMSS18 a new collaboration with Salesforce, a customer relationship management technology vendor. Cerner is extending its population health and clinical and administration portfolio with an integrated system that combines Salesforce Health Cloud and Marketing Cloud with Cerner’s HealtheIntent, its Big Data platform.”
“Combined with Cerner’s data/analytic/application platform, electronic health record and other systems, the addition of Health Cloud and Marketing Cloud is designed to support enhanced consumer and provider engagement.”
“The next phase of the process is to modernize the way the healthcare industry personalizes and interacts with people in their communities… The power of these combined technologies will support an improved consumer experience and enhanced clinician communication, as well as materially advance the quality of care while reducing the total cost…”
“This integrated system is designed to meet healthcare providers’ growing demand for enterprisewide CRM capabilities, the companies said. The system also should support health system call centers, service operations, provider network…” Read the full article here.
Source: Cerner, Salesforce to collaborate; Google showcases new Cloud Healthcare API – By Bill Siwicki, March 6, 2018. Healthcare IT News.
