Excerpt from Defense.gov – May 26, 2017
OptumHealth Care Solutions LLC “was awarded a $200,497,921 firm-fixed-price contract (HT0011-17-C-0017) for Global Nurse Advice Line services. The Global Nurse Advice Line is a continued service to some Military Health System eligible beneficiaries and will encompass both the current continental U.S. and outside the continental U.S. Nurse Advice Line contracted services. The Global Nurse Advice Line provides access to telehealth registered nurses for triage services, self-care advice, and general health inquiries 24 hours a day, seven days a week. It will also offer customer service and care coordination services to include provider locator support, specified military treatment facility appointing services, urgent care referral submissions, and customized transfers to support the treatment facilities capability for eligible beneficiaries. Work will be performed at various locations in the continental U.S. and outside the continental U.S. with an estimated completion date (assuming the government exercises all available contract options) of June 11, 2022. Fiscal 2017 operations and maintenance funds in the amount of $9,166,870 are obligated for this award for the six-month implementation period.”
