The Role: You will have the responsibility of leading the design, execution and delivery of our proprietary research program at the U.S. Dept of Veterans Affairs and other Government practice accounts. Primary duties include developing and designing client facing deliverables, reports and presentations for all syndicated, proprietary and tracking projects. In addition you will support the Government Practice Lead in business development activities. Finally, you will be responsible for the methodological rigor, adherence to mandated standards and the design of our Government syndicated, proprietary and tracking projects.
The Impact: As Program Director, you will act as an internal/external spokesperson for J.D. Power Analysis and Methodology (client meetings, media interactions, internal presentations) and be well-versed on Office of Management and Budget Standards and Guidelines for Statistical Surveys. You will be an active voice during on-site client presentations in collaboration with practice and sales teams, and assist in the development of white papers, written reports, and other thought-leadership pieces. You will work to address complex, client-driven issues and create class-leading deliverables that support the core J.D. Power objective to have the best analysts producing the best products and services. They will also conduct statistical analysis to support research findings and validate data (e.g., non-bias reports)… Read More Here.
G2X TAKE: One of the most recognizable brands when it comes to evaluating customer satisfaction, this role to support both existing VA programs and growth efforts is well aligned with VA leadership goals to evaluate and drive better overall satisfaction. J.D. Power and Associates is clearly better known for their commercial research arm, but the credibility this group brings to any engagement ensures that many will be monitoring to see who fills this role.
