The Department of Veterans Affairs’ mobile application to streamline healthcare visits and benefits information for veterans is evolving after surpassing one million downloads near the end of 2022, according to a VA official.
Chris Johnston, deputy chief technology officer for digital experience in the VA’s Office of Information Technology, told Nextgov that the VA: Health and Benefits App—which launched in July 2021 amid the coronavirus pandemic—has helped veterans more easily access a range of services, offering them the ability to securely message their healthcare providers, check the status of their claims, schedule medical visits and show proof of their veteran status to receive discounts at stores and restaurants…
In addition to helping manage and schedule healthcare appointments, Johnston said the app also gives veterans the opportunity to check the statuses of their claims and appeals from their phones, instead of having to call a VA representative or log into the website to access the information… Read the full article here.