Notice ID: 75N95024Q00106SSN
75N95024Q00106SSN-MtQDprbP5r2H
Description:
The Electronic Communications Branch (ECB) within the National Institute of Mental Health (NIMH) Office of Science Policy, Planning, and Communications (OSPPC) oversees the design, development, and management of the enterprise- wide NIMH public website and the NIMH intranet. The NIMH website is a highly visible, trusted, and key communication channel for disseminating information to the public about the science of mental illnesses and why it matters. To maintain the public trust, authenticity, accuracy, and timeliness of the content ECB posts on the website, the latest tools for optimizing the user experience are necessary. Additionally, to maximize the website user diversity and inclusion, the website must comply with Section 508 regulations, which specify Federal compliance standards for individuals with disabilities. A website optimization software tool is required to provide ongoing maintenance, scanning, and reporting on the NIMH website. Additionally, OSPPC’s Science Writing, Press, and Dissemination Branch creates content and advises on website strategy; as such, they will also use various aspects of this software.
The purpose of this acquisition is to acquire one (1) unlimited license of the Monsido Premium Package or Equal that meets all salient characteristics.
Salient Characteristics: The software package shall provide an easy interface and custom dashboards for monitoring the NIMH website’s overall performance. This package is needed since it will provide a unified solution for identifying and prioritizing website issues, fixing errors on the platform with direct integration into NIMH’s backend content management system, and monitoring. This tool shall address:
(1) accessibility [e.g., counting issues and identifying pages, checking PDFs for accessibility issues and remediating];
(2) quality assurance [scanning for broken links and images, misspellings, and inaccurate content];
(3) statistics [tracking analytics on website traffic, visits to the website along with insights on visitor behavior];
(4) SEO [scanning website for errors and optimizing search tags]…
