Summary
The National Institute of Nursing Research, Office of Information Technology (OIT) is looking to fill a Chief, Information Technology Operations Branch position within their program. The ideal candidate will serve as the Deputy Chief Information Officer (CIO) and oversees all NINR IT operations. Please take this opportunity to join our dynamic team.
Duties
- Assisting in the development and execution of IT strategic plan documentation and guidance.
- Communicating with staff and other stakeholders regarding changes, outages, new features and capabilities, and other outreach as necessary.
- Managing the IT operational budget including oversight and support for IT acquisitions.
- Supporting efforts to prevent and reduce IT support issues and staff downtime through management of knowledge base documentation, staff training, and self-service resources.
- Managing special projects that have a significant impact on the delivery of customer support services such as desktop support, infrastructure, or work force relocation.
- Leading IT systems development projects from design to support, including developing plans and schedules, estimating resource requirements, defining milestones and deliverables.
- Serving as liaison with key stakeholders, adjusting schedules and plans as necessary, identifying and resolving issues, and obtaining acceptance of completed products/services…
