The Department of Veterans Affairs is leveraging API-based platforms to improve clinical decision support, combat challenges with clinician burnout and enhance patient care.
“If you think about the number of different applications a doctor has to open in the course of a regular patient encounter, and how incredibly taxing that can be … you can see the cognitive fatigue start to build up,” Lauren Alexanderson, deputy chief technology officer of VA’s Health Delivery Department, said during a panel at the HIMSS conference in Chicago. “What are the things that we can do to better map the EHR interfaces to efficient workflows?” …
A has developed eight UX design principles guiding clinical decision support tools:
- Complement and supplement EHR functionality, don’t replace it
- Maximize clarity, minimize noise
- Provide guidance and instill confidence with non-obtrusive feedback loops
- Facilitate insights and health outcomes over information and metrics
- Bridge clinical decisions and clinical actions
- Support clinicians’ sense of control, even when control may be limited
- Configuration, not customization, that supports clinician workflow preferences and needs
- Deliver consistency through a total system approach, thinking about process, outcome and experience… Read the full article here.
