Wednesday, June 7, 2023

Federal News Network: VA’s new EHR hits another outage, as agency reconsiders FY 2024 request for project

The Department of Veterans Affairs has dealt with another outage of its new Electronic Health Record, just days after declaring an indefinite pause of the system’s rollout.

The VA on Tuesday experienced a systemwide outage of its Oracle-Cerner EHR that’s currently running at five sites. The outage also impacted the Defense Department and Coast Guard, which are much further ahead with deployment of the system…

VA spokesman Gary Kunich said in a statement that Tuesday’s outage began “when one of the databases in the federal EHR became unresponsive due to a failed background process.”

“Normally the other databases would compensate, but in this instance, they were not able to do so and the entire database cluster had to be restarted.” … Read the full article here.


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