The Department of Veterans Affairs is delaying a scheduled go-live of the Oracle Cerner electronic health record system at Ann Arbor Healthcare System facilities, FCW has learned. The installation was set to be completed in July and will now take place late this year or in early 2024.

The Ann Arbor deployment was one of several go-lives that were set for this summer following a pause in new software rollouts put in place last October. VA ordered what it called an “assess and address” process to tackle a host of user complaints about the commercial software system, ranging from usability issues, infrastructure problems and incompatibility with critical VA clinical functions that required users to adopt time-consuming workarounds…

“The reason for this decision is multi-faceted, especially focused on questions about how well EHRM would interact with VA Ann Arbor’s vital medical research mission,” Ruzick wrote.

Ruzick said the nearby Saginaw, Mich., network, which includes the Aleda E. Lutz Department of Veterans Affairs Medical Center and smaller clinical locations, would go-live with the Oracle Cerner software on June 17, 2023 as scheduled… Read the full article here.