The Chief of Strategic Growth assures the development, organization, and implementation of an organizational structure for ensuring market penetration, unique patient growth, revenue maximization and is recognized as the hospital expert on business development and revenue management and related hospital-wide programs. This position encompasses Business Development and Revenue Management and is responsible for the management of process consultation, task facilitation, action inquiry, coaching, mentoring, and processing improvements for both clinical and administrative units of the medical center. Program Management: The Chief of Strategic Growth, as a member of the executive leadership team, applies expertise and knowledge of health care programs, patient marketing programs, high reliability, cultural change initiatives-including customer service programming, and performance improvement initiatives. Performance Improvement Tracking Systems: The Chief collaborates with Task Forces, Organizational Improvement Teams and monitoring committees to provide guidance and direction to hospital-wide efforts. Monitors overall Business Development and Revenue Management Programs for compliance with policy, patterns and/or trends and ensures the finding of performance improvement activities nd process analysis, including quarterly and annual assessments of the effectiveness to the programs, are used to modify and improve the program and facilitate accomplishment of the hospital’s strategic goals and objectives. Financial Integrity Management: The Chief supervises the Revenue Manager, assuring analysis and review of revenue capture. Assuring proper guidance or relevant processes (e.g., provider documentation, coding, billing, etc.) is provided throughout the hospital, thereby facilitating appropriate completion required training and cultural transformation. Assurance that revenue management activities re integrated with hospital-wide staff, services, and programs. Business Development Management: The Chief supervises the Business Development Manager, assuring analysis and review of business development activities. Assuring proper guidance or relevant processes (e.g., customer service, market analysis, market penetration, Veteran outreach, etc.) is provided throughout the hospital, thereby facilitating appropriate completion of required training and cultural transformation. Assurance that business development activities are integrated with hospital-wide staff, services, and programs…
