Compliance requirements and siloed communication have resulted in major interoperability and scalability challenges for government agencies, and these issues have persisted during IT modernization initiatives.
In the wake of the pandemic, abrupt changes were made to digitize necessary resources, but as the federal health landscape looks forward it is imperative that any modernization solution implemented is based on scalable infrastructure. Furthermore, systems and applications should be designed to work together seamlessly in order to drive innovation and efficiency.
Judy Jiao
Ms. Jiao serves as the National Government Services Chief Information Officer. Judy is leading the NGS organization through a digital transformation based on Human Centered Design, which is in alignment with the government’s path to modernization. With over 20 years of experience in health care industry, she leads a talented and innovative team of software engineering, security, data analytics, IT infrastructure and services, and agile project management to deliver and expand NGS business. Driven by her passion to help people improve their health conditions, she takes pride in providing the best business technology solutions possible to advance the effectiveness and quality of health care.
National Government Services (NGS)
For more than 50 years, National Government Services has been empowering federal healthcare agencies to improve lives and communities. Its core business areas includedigital health, providing federal IT solutions and services for healthcare, and business process Solutions. This includes its role as a Medicare contractor for the Centers for Medicare & Medicaid Services. Part of the Anthem family of businesses, NGS is headquartered in Indianapolis, IN, and employs more than 1,500 associates across the country.
